Terms and conditions of use
- All prices are in NZ Dollars and include GST.
- We accept Visa, MasterCard and Other Credit Cards using Stripe Secure Checkout as well as Internet Banking.
- Credit Card payments are fully secured.
- We use NZ Couriers/NZ post.
- If you want us to use another courier company please let us know.
- Heavier items are sent by Streamline Freight.
- Shipping prices are shown on product pages and at the checkout.
Our contact center is open:
- Monday to Friday 7.00am to 5.00pm.
- Saturday 7.00am to 12.00
Please Contact us website contact form 24/7
Refunds and Warranties
All parts sold through Swifcarparts come with a 30 day money back or replacement guarantee if faulty of incorrectly supplied by us.
- The Consumers Guarantee Act 2003 covers all transactions with swiftcarparts.
- Our cover the 30 day money back guarantee, make sure your purchase is correct and what you need, if you are not sure contact us we can certainly try and help in any way possible.
- If you need to return it for any reason, we'll provide you with an exchange or full refund.
- We at Swiftcarparts take particular attention to packaging your parcel before sending out.
- If you could inspect your parcel before accepting from the courier for any damage or breakage.
- All confirmed parts ordered are final upon full and final payment before shipping.
- The 30 day warranty period starts from the delivery date or collection, and items must be received back within the 30 day period. All returns must come back in unused, resaleable condition in original packaging
- Shipping costs are non-refundable.
If you are not completely satisfied with your purchase, the best thing to do is contact us and we'll be happy to do our best to resolve any issue.
- Return the item to our Auckland Store.
- Return the item to our warehouse via a shipment method of your choice. Please contact us for return address details.
Please make sure you contact us first for an authorisation code before returning your product to Swiftcarparts.